This article explains what to do if you've forgotten any of your login details.
Forgot Username
If you've signed up but forgot your username try searching your e-mail inbox for Tally; whenever an account is registered we always send a confirmation e-mail detailing your username and password - all further communications always mention your username also. If you're still having trouble just drop us an e-mail.
Forgot Password or Memorable Word
If you have forgotten your password and/or your memorable word just login to our website and on the login box you will see a reset link, just enter in your e-mail address and username and click reset password. You'll be instantly sent an e-mail with a new password (and memorable word if selected) and access instructions to the registered e-mail address.
No longer have access to the registered e-mail address
If you no longer have access to the registered e-mail address you will need to e-mail us with details of your situation. We'll then have to authenticate you by requesting a series of documents and will advise you on the process.