This article explains what to do if you've forgotten any of your login details.

Forgot Username

If you've signed up but forgot your username try searching your e-mail inbox for Tally; whenever an account is registered we always send a confirmation e-mail detailing your username and password - all further communications always mention your username also.  If you're still having trouble just drop us an e-mail.

Forgot Password or Memorable Word

If you have forgotten your password and/or your memorable word just login to our website and on the login box you will see a reset link, just enter in your e-mail address and username and click reset password.  You'll be instantly sent an e-mail with a new password (and memorable word if selected) and access instructions to the registered e-mail address.

No longer have access to the registered e-mail address

If you no longer have access to the registered e-mail address you will need to e-mail us with details of your situation.  We'll then have to authenticate you by requesting a series of documents and will advise you on the process.