Knowledge Base
Tally Accounts - Getting Started Guide
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Chart of Accounts & Imports
Videos to help you create a ledger and import data from your old accounting package if required.
Tally - Chart of Accounts
Tally - CSV Importer
Sales & Customers
Videos to guide you through the various stages of setting up and working with customers and creating and issuing quotes and invoices. Credit control procedures are also covered.
Tally - Customers & Suppliers
Tally - Creating Invoice Templates
Tally - Quotes
Tally - Creating Invoices
Tally - Credit Control
Tally - Projects
Purchases & Suppliers
Videos to guide you through the set up and management of suppliers and recording purchases.
Tally - Customers & Suppliers
Tally - Managing Purchase Codes
Tally - Creating & Managing Purchase Invoices
Bank
Videos to help you manage your bank accounts.
Tally - Creating Bank Accounts
Tally - Creating New Bank Codes
Tally - Entering Bank Transactions
Tally - Setting Up Bank Feeds
Tally - Creating Bank Feed Custom Rules
Tally - Using The Bank Feed Matching Screen
Tally - Bank Reconciliation
Stock
Videos to help you manage your stock.
Tally - Enabling Stock Features
Tally - Creating Stock Records
Tally - Purchasing Stock & Receiving Goods
Tally - Selling Stock & Stock Levels
Corporation Tax
A short video to guide you through how to record your corporation tax charge and payment.
Tally - Corporation Tax
VAT
A video guide on how to work with the VAT functionality in Tally Accounts.
Tally - VAT Settings
Other
A range of other videos covering topics such as working under the CIS regime, how to record dividends and tracking and recording mileage and expenses.
Tally - CIS
Tally - Recording Dividends
Tally - Recording Mileage
Tally - Managing Expenses
Knowledge Base Articles
Add Ons - Apps
Time & Projects
ProWorkFlow
ProWorkflow is a web-based project management software with strengths in recording tasks and time tracking. It allows you to automate processes, manage projects, tasks and time tracking. It also ... Read More
Freedom Workflow
Freedom Workflow is a cloud-based project management platform that allows you to manage all your tasks, keep track of how long each project takes, keep tabs on team correspondence, and set multi-user ... Read More
Connect2Field
Connect2Field is Job Management and Scheduling software for field service businesses. It can integrate with Tally and from Connect2Field you can transfer Clients and Invoices to Tally... Read More
Paymo
Paymo is a service that lets you track time spent on a project and bill your clients accordingly... Read More
FreshBooks
Tally now integrates with FreshBooks so you can easily copy across invoices payments and customer details from FreshBooks into your Tally account. There are a number of reasons you may want to ... Read More
Receipt Processors
Keebo
Keebo saves time dealing with receipts and expense documents. Send them in by freepost, email, fax or mobile and they do all the hard work. They scan and extract all the data and publish it ... Read More
Receipt Bank
Receipt Bank is a service that converts your receipts into data you can use. Receipt Bank gathers your receipts and invoices, scans them and processes them and then pushes them into your Tally account... Read More
Payroll
Pay Escape
PayEscape is a cost effective online payroll processing service for companies based in the UK. They provide a fully managed payroll service... Read More
I-Pay
i-Pay is a fully managed payroll service. To set up the I-Pay and Tally integration just follow this one-time setup guide... Read More
The Payroll Site
To set up The Payroll Site and Tally intigration just follow these quick steps... Read More
Other
Worldpay Installation ID
In Settings -> Card Options you can integrate your Tally account with a payment processor for taking card payments... Read More
Worldpay 3D Security
If you are using any of our integrated card processors to take card payments within Tally – over the phone for example – then you wouldn't want 3D Secure enabled. These are ... Read More
WHMCS Troubleshooting
There have been a few queries regarding the WHMCS add-on module... Read More
Via Post
Although Tally makes it very easy to send out invoices using email some customers insist on receiving a hard copy in the post. Other documents, such as reminder letters, are often more effective when ... Read More
Signable
Signable lets you get documents including service contracts, letters of engagement, tenancy agreements and contracts signed electronically and sent via Signable, saving you time, effort and money... Read More
Dropbox
Dropbox is a free service that allows you to store all different kinds of files online, meaning you can access them anywhere and on nearly any device that has an internet connection (including ... Read More
Carry The One
CarryTheOne is a software package that allows you to integrate Tally with several shopping cart systems including... Read More
Email Marketing
Mail Chimp
The MailChimp integration allows you to draw customers from your Tally account and import it into MailChimp i.e. First name, Last name and most importantly their email address. Once you have ... Read More
Ecommerce
Merchant Accounts
Merchant accounts are accounts set up by a payment processor that hold payments you've received until you withdraw them. This guidance advises on how to set up a merchant account and record sales ... Read More
Open Mind Commerce
Open Mind Commerce is an online e-commerce platform. To get set up just follow these instructions... Read More
FreeWebStore
FreeWebStore is an online e-commerce platform. To get set up just follow these instructions... Read More
EKM Powershop
EKM Powershop is a service that lets you sell your products through your very own eCommerce web store. Using our integration, you can set EKM to automatically import all your sales and customer ... Read More
EasyWebStore
Tally and EasywebStore integrate seamlessly, meaning you can run your own online store selling products via EasywebStore and have Tally handle the accounting side for you... Read More
Channel Grabber
Channel Grabber is an inventory and stock management software solution. It is a multi-channel ecommerce management software (including eBay, Amazon, and Play.com) that keeps track of the inventory ... Read More
CRM
Really Simple Systems
The Really Simple Systems Tally interface allows CRM users to see real-time Tally customers’ account information, to create and amend Tally customer data from the CRM system, to click through ... Read More
WeCanDoBiz
WeCanDoBiz combines Customer Relationship Management with online profiles to ensure your customer’s records are never out of date by bringing together all your Tally, customer database, email ... Read More
InTouch CRM
InTouch CRM is a customer relationship management tool, just follow this quick step-by-step guide to integrate with Tally... Read More
Capsule CRM
Capsule CRM is something called Customer Relationship Management software; it allows you to centrally manage all your customer relationships, contacts and interactions, your sales pipeline, and so ... Read More
API
API
Enabling the API
The API allows Tally and a third party program to talk to each other and exchange data. You'll need to enable the API if you want to use any of our add-ons, integrations or the iPhone app. For ... Read More
API Troubleshooting
This page contains some common troubleshooting of the API. ... Read More
Bank
Basics
Repeat Bank Transactions
If you have transactions that occur on a regular repeating basis then you can configure Tally to automatically create these on the appropriate date... Read More
Transactions - Modifying a Transaction
To modify a transaction just click Bank > View/Add Transactions button > Click on a transaction > Change any details > Click Update. If you select a payment that is associated to an ... Read More
Transactions - Deleting a Transaction
To delete a transaction just click Bank > View/Add Transactions button > Click on a transaction > Click Delete button. Please be aware that deleting a transaction that has been ... Read More
Transactions - Assigning to Invoices / Purchases
If you have recorded a payment coming into your bank prior to an invoice being raised you can later associate it to an invoice/receipt by going to Bank > View/Add Transactions > Selecting the ... Read More
Credit Cards
This guidance explains how to manage a credit card in Tally. A credit card should be treated as a bank account and always have a negative balance. The negative balance represents the debt that the ... Read More
Cheques
When recording a payment in Tally, the payment date will be the date that appears against the transaction in the bank area including on your reconciliations. For most payments this is fine, ... Read More
Bank Transfers
It's really simple to create a Bank Transfer in Tally. You first go to Bank then hit one of the two buttons named Transfer Money Between Accounts. You will then be presented with a page where... Read More
Bank Loans
You can record a loan by creating a new bank account in Tally, this will always have a negative balance until the loan is paid off and represents the debt you owe... Read More
Add New Bank Account
This article describes how to create a new bank account in Tally... Read More
Bank Reconciliation
Reconciliation Troubleshooting - Transactions Modified
If you get an error on a bank reconciliation advising that you that transactions have been edited or modified use the guidance below to correct this... Read More
Reconciliation Troubleshooting - Start or Reconcile Date Changed
If you get an error on a bank reconciliation advising that your start or reconcile date has changed, this means that the start/reconcile date in the bank account settings has been changed. Use the ... Read More
Reconciliation Troubleshooting - Start Date Incorrect
Your reconciliation start date is based upon one of the following... Read More
Reconciliation Troubleshooting - Missing Transactions
This guidance advises on the causes and steps to take when your bank reconciliation is missing transactions. If when reconciling you find that there is transactions missing there are two principle ... Read More
Reconciliation Settings
This guidance advises on the two most important reconciliation settings in Tally... Read More
Prevent Duplicate Receipts
You can prevent the system from allowing you to enter a purchase that has the same Suppliers Reference number as a previous purchase from that supplier. Essentially, this should stop you accidentally ... Read More
Prepayments & Accruals
Prepayments deal with accounting for expenditure that covers multiple accounting periods. For example you may pay £12,000 for rent in January to cover the whole year. You'd want this to show... Read More
Petty Cash
If you have a Petty Cash float then we advise managing it using a new bank account in Tally. Just follow the guidance below to get started... Read More
Performing Bank Reconciliation
Bank reconciliation is the process of matching transactions you've got recorded in Tally to what you've got in the bank. Bank reconciliation is important as it double checks that your accounts... Read More
Editing a Bank Reconciliation
Tally does allow you to change a reconciliation, however please note that editing a reconciliation should only be required in exceptional circumstances. If you've modified a transaction that has ... Read More
Displaying Previous Bank Reconciliations
To view previous reconciliation's just click Bank > Click the Reconcile button next to the account you wish to view the reconciliations for > Click the Previous Reconciliations button in the... Read More
Changing Bank Reconciliation Style
If you are currently using our old style bank reconciliation then you might fancy an update to our new style which makes reconciling clearer and more efficient. If you do then there are a few steps ... Read More
Advanced
Multi-Currency Bank Accounts
In Tally you can raise quotes, invoices, receipts in currencies other than your home currency, this can be enabled in Settings > Currencies. However Tally cannot handle payments in any other ... Read More
Dividends
Dividends are payments to the company’s shareholders out of the company’s profits... Read More
Directors Loan
If you lend money to the company, or pay for items on behalf of the company then you will want to manage a Directors Loan account... Read More
Corporation Tax
When you set up in business via a limited company, your annual profits will be subject to corporation tax... Read More
Bank Balance Does Not Match Reports
You may find that when you look at a Balance Sheet or Trial Balance report, the balance shown for your bank account(s) doesn’t match the balance shown for the account elsewhere in Tally (such as... Read More
Card Payments & Direct Debits
Telephone Payments
Realex Integration Payments Not Processing
If you are setting up your account to take card payments through realex then you first need to ensure that you have added our IP addresses to the list of allowed IP Addresses on your account... Read More
Telephone Payments - Using PayPal Pro
You can use PayPal Pro/Merchant Account to accept payments over the telephone although the process is slightly different. Please note that this will not work with a regular PayPal account. ... Read More
Telephone Payments - Step 1 - Setting Up Telephone Payments
A great Tally feature is the ability to take card payments instantly over the phone or if you've collected them manually enter them into Tally and get paid instantly. When the payment is ... Read More
Telephone Payments - Step 2 - Setting Up Card Processor
The next steps will enable the payment processor. To access these, click Settings > Card Options... Read More
Telephone Payments - Step 3 - Taking Payments Via Telephone
To take a card payment via telephone just follow the guidance below... Read More
Pay Online Button On Invoices
PayPal Pay Online Button
If you have a PayPal account you can include a PayPal button on your invoices. When your customers click this button they are taken to a PayPal page with your details and the invoice amount ... Read More
Pay Online Button - Step 1 - Setting Up Pay Online
One of the best things about Tally is the ability to e-mail invoices to your customers with a Pay Online button that allows them to pay you instantly. When the payment is made it will be ... Read More
Pay Online Button - Step 2 - Setting Up Card Processor
The next steps will enable the payment processor. To access these, click Settings > Card Options... Read More
Pay Online Button - Step 3 - Adding Pay Online Button
To setup the button that will appear on your invoices, just follow the guidance below... Read More
Troubleshooting Card Payments
Some of the most common troubleshooting queries and solutions are listed below... Read More
Configuring Sage Pay
In Settings -> Card Options you can select a payment processor for handling card payments. To use SagePay with your Tally account, you will need to add the address of our server to your... Read More
Direct Debit
GoCardless Troubleshooting - Non - JSON Response
This article describes an error when attempting to collect payment via GoCardless labelled Non-JSON Response Received... Read More
Direct Debits - Step 1 - Setting Up GoCardless
The first step in accepting direct debit payments in Tally is to set up GoCardless. GoCardless are a payment processor that collects funds via direct debit from your customers bank account on ... Read More
Direct Debits - Step 2 - Setting Up Direct Debit Mandate
A direct debit mandate request is something you send to your customers for them to authorise you to collect a set maximum amount from their bank account on request. This will be an e-mail with a... Read More
Direct Debits - Step 3 - Collecting Payments
This article describes how to collect payments via direct debit. You will need to have GoCardless set up and a direct debit mandate set up for the customer... Read More
Customers
Discounts
Early Payment Discount
An early payment discount is a discount that you can give to your customers for paying before the invoice due date. This guidance advises on apply to how apply this... Read More
Customer Discounts
If you have a customer that receives a discount then you can set Tally to apply the discount for you. Discounts can be either manual or automatic, you can set these up by going to Settings > ... Read More
Advanced
Importing vCards
A vCard is a file format standard for electronic business cards that are often attached to email messages and may contain name and address information, phone numbers, email addresses etc... Read More
Custom Customer Fields
You can create up to 20 text fields and 20 checkboxes for your customer records and call them anything you like. This could be for storing their birthday, or whether or not a catalogue has been sent ... Read More
Calling Customer via Skype
You can call a customer directly from Tally via Skype. To set this up go to Settings > Custom Customer Fields and create a new text field called 'Skype ID' or similar (anything containing ... Read More
Archive a Customer
You can archive a customer by going to Customer > Selecting the Customer > Options tab > Ticking Archive > Click Update. This option allows you to hide this customer from your drop down ... Read More
Basics
Customer Details
The customer details screen is where you import all information about this customer. To access it, click Customers > Select a customer. To make it easily accessible you’ve got a ... Read More
Add a New Customer
To add a new customer, first click Customers from the main menu bar then simply click the button at the top labelled Add a new customer. On the next screen, fill in the customer’s name. A ... Read More
Statements
Customer Statements
You can instantly create a customer statement in Tally in just a couple of clicks. Just go to Customers > Select the Customer > Click the Statement button. You can then use the options on the ... Read More
Sending Emails
Sending Email to Multiple Recipients
To send an e-mail to more than one person in Tally, when in an e-mail screen use a semi-colon (;) and a space to separate the two addresses in the to field. For example... Read More
Recording Emails
Recording Emails Using BCC
A good way of keeping a record of all emails you sent is to have them sent via BCC to your own inbox. This way you can confirm that an email has definitely been sent, to what email address and at what... Read More
Recording Emails Using Notes
Any document emailed in Tally is recorded as a note at the bottom of the page, this contains the date that the document was sent and also the send-to email address... Read More
Recording Emails Using Email Sent Icon
To view sent invoices at a glance you can use the emailed sent icon. This will display an icon to the left of an invoice in the invoice list accessible by clicking the Sales button. For example: ... Read More
Email Templates
Email HTML & Images
Tally allows for HTML to be used in e-mail. HTML is a web programming language that allows you to create rich e-mails that contain images, advanced formatting, tables and more... Read More
Text Substitutions
Tally supports dynamic text substitutions in both the e-mail body and on the invoice itself via the footer or additional text box. When e-mailing an invoice in Sales > Selecting an Invoice &... Read More
Email Templates
If you e-mail through Tally often, you might find it easier to use e-mail templates. E-mail templates allow you to pick from a standard set of templates and can also include HTML and text ... Read More
General
Tips & Tricks
Sage Codes
If you were once a Sage user and have become accustomed to their VAT terminology, this article will explain how they would relate to Tally... Read More
Overview Page
Overview Page - Money Owed / Money You Owe
This help article advises on how the Money Owed and Money You Owe figures on the overview page are calculated... Read More
Overview Page - Graphs
The graphs and charts on the overview page allow you to have an at-a-glance view of your current financial standing... Read More
Tally FAQ
Multi-User Access
You can have multiple users logged in to the one account at the same time from different locations (or even from the same location). However they would need to use the same username and password as ... Read More
Merging Customers & Merging Suppliers
If you have two customers with the same details possibly duplicated and to which you have invoices applied to each, you can merge the customers by updating the customer name on the invoices. Therefore... Read More
Maximum Characters Limits
Tally contains some character limits within certain fields. This guidance advises on these limits and potential workarounds if available... Read More
Decimal Places & Rounding
Currently Tally is only configured to accommodate two decimal places on invoices, receipts and bank transactions... Read More
Changing From Sole Trader to Limited Company
When your company changes for Sole trader to a limited company or vice versa, we recommend that you open a new Tally account for your limited company to keep everything separate. Then you can export ... Read More
Cash & Retail
If you mainly deal with cash sales in a retail environment you will usually have a high volume of sales at a lower value making entering these as individual sales a long task. To solve this, we have a... Read More
Automatic Log Out
Tally will automatically log you out for security purposes after an hour of inactivity in the same way you would if you were logged in to online banking. At the moment it's not possible to ... Read More
Tally Basics
Logging Into Tally
You can log into Tally by visiting our website and entering your details into the relevant login box. ... Read More
Searching Tally
You can search all the data in your Tally account using the global search facility. When logged into Tally, click the magnifying glass at the top right of the black bar along the top of the screen, ... Read More
International Tally User Setup
Your Tally account can be configured for US/international taxes and currency by default, it just takes a few minutes... Read More
VAT, EC & International Customers
If you are a VAT registered business, it’s important to record details of the customers VAT number if they have one and if they are based in another EC country or outside the EC entirely. To ... Read More
Transactions - Adding a Transaction
There might be circumstances where you need to record money going in or out of your bank that isn't associated to a purchase or receipt, examples of these could include bank interest or bank ... Read More
Transaction Locking
Transaction locking will prevent any changes or deletions to bank transactions prior to a certain date and is something we highly recommend you enable after you have completed a reconciliation and VAT... Read More
Customers Screen
The Customers screen is where you can see a list of all your existing customers and add new ones too, you can get there by clicking Customers from the main menu bar. The list shows you four ... Read More
Adding a Note to Quotes, Invoices & Purchases
You may find sometimes when creating a quote, invoice, or recording a purchase that you need a specific note on the document to send to the Customer/Supplier. An example of this would be maybe sending... Read More
Add a New Customer
To add a new customer, first click Customers from the main menu bar then simply click the button at the top labelled Add a new customer. On the next screen, fill in the customer’s name. A ... Read More
Import
CSV Import
Import Purchase Receipt Payments CSV
Once you’ve imported your purchase receipts you’ll need to record the payments made against them – the guidance below contains the required and optional fields and describes how they... Read More
Import Products & Stock CSV
To import your products into Tally just map your spreadsheet according to the guidance below, making sure to include the required columns and to format them correctly... Read More
Import Nominal Codes CSV
If you’re an existing business moving over to Tally its important to use the codes you’ve previously been using and then define the balances of these codes. We’ve already got a... Read More
Import Ledgers CSV
You can import your Trail Balance and Nominal Ledger directly into Tally by CSV spreadsheet. To do that, click Settings > Import Data and then Import Ledgers – make sure to follow this ... Read More
Import Journals CSV
Our CSV will even let you import all your journals too. Just map your spreadsheet to be like our template and make sure you include all the required columns below. The journal must balance... Read More
Import Invoices CSV
To import your invoices to Tally just copy across your data to our spread sheet making sure that you meet all the requirements listed below. Something to note is that the customer must already ... Read More
Import Invoice Payments CSV
You can import invoice payments using out CSV Importer. This guidance below contains the required and optional fields and describes how they should be formatted. The invoices must ... Read More
Import Data
Tally allows you to import your data in numerous ways and can be accessed by going to Settings > Import Data. ... Read More
Import Customers CSV
Before you import invoices or invoice payments, your customers have to be set up in Tally... Read More
Import Bank Transactions CSV
To import your bank transactions into Tally just map your spreadsheet according to the guidance below, making sure to include the required columns and to format them correctly... Read More
Import Suppliers CSV
Before you import any purchases you need to have your suppliers set up. You’ll be happy to hear that this is quick and easy. Just follow the guidance below when creating your CSV spread ... Read More
Import Purchase Receipts CSV
To import your purchases to Tally just copy across your data to our spreadsheet making sure that you meet all the requirements listed below. Something to note is that the customer must already ... Read More
Troubleshooting CSV Importer - CSV Files Scrambled
If your CSV files aren’t being downloaded properly and are displaying all the information scrambled together or lots of special symbols (or both!) then chances are your spreadsheet program has ... Read More
Troubleshooting CSV Importer - Common Mistakes
Some of the most common mistakes that result in errors when importing or failed imports entirely are listed below... Read More
Troubleshooting CSV Importer - Apple Macs
Our servers are windows based, this means that your CSV file needs to be saved as a CSV (Windows) format. By default on Macs when you save your file as CSV is saves as CSV (Macintosh). To ... Read More
CSV Import
The CSV importer allows you to import your data from spreadsheet software into Tally. This article explains some basic and fundamental information that you should be aware of before you import... Read More
SAGE Import
Sage Importer Troubleshooting
If you are having problems with the Sage to Tally migration wizard the following should help. When sending support tickets about the Sage to Tally migration wizard please can you send the "... Read More
Quickbooks Import
Quickbooks Importer
If you’re moving to Tally from QuickBooks you’ll be happy to hear that you can import your customer and supplier data all in one go quickly and easily, just follow this quick step-by-step ... Read More
Journal
Standard Journals
Wages Journal
The simplest way to deal with Payroll entries is to use an integrated product that does it all for you. This guidance explains how to insert a wages journal manually, this will require some ... Read More
Opening Balance Journal
The following instructions will assist you in entering opening balances both manually using a journal entry, and by automatically importing a CSV file... Read More
Fuel Scale Charge Journal
Tally doesn't yet have the facility to accommodate fuel scale charges automatically. Instead, you will need to create a manual journal entry for this... Read More
VAT Adjustment Journal
There will be times when you may need to change the VAT liability on a VAT return but again you may not need to enter a transaction such as an invoice, receipt or a bank transaction. This can be done ... Read More
Basics
Journal Template
This guidance advises on how to create a journal template. Journal templates let you create a journal with a predefined list of nominal codes already created, allowing you to quickly and simply just ... Read More
Introduction to Journals
A journal is a standard accountancy term for a record that is used to move money from one nominal code (account) to another. This guidance gives information on what the journal does and how it is... Read More
Enable the Journal
The journal is disabled by default in Tally. You can easily enable the journal by going to Settings > Chart Of Accounts > Show advanced configuration options... > Enable Journal > Update.&... Read More
Reversing a Journal
From time to time you may need to create a reversal journal entry for a journal that you have created within your Tally account. A journal reversal cancels out the original journal. Rather than ... Read More
Description Not Showing on a Journal
You may find sometimes find that when you are using one of the more recent versions of Internet explorer that you have an issue with fields that should contain data, but showing blank. In Tally, ... Read More
Logos, Backgrounds & Themes
Troubleshooting
Document Troubleshooting - URL Showing
If you are using Mozilla FireFox you may notice that when you print out an invoice for example, that you get a URL on the top of the page, also a time stamp and date at the bottom of the page. ... Read More
Document Troubleshooting - Font Size Increased
When switching to our new PDF generator you may notice that the font size has increased. To fix this, just follow the steps below... Read More
Document Troubleshooting - Documents Appear Scaled
Tally uses HTML to generate your PDF documents. This allows for great flexibility although can result in an anomaly if you've got extra spaces in your additional text box, this can result in... Read More
Document Troubleshooting - Logo Too Big
To allow you greater flexibility our PDF generator will not scale your logo to fit any space automatically. This means that if you upload a large logo it won't be scaled down and will result in ... Read More
Documents & Themes
Document Customisation - PDF Themes
Tally allows you to customise nearly every element of your documents. You can include a logo, a background image, change the font colour and more. Documents refer to Invoices, Quotes, ... Read More
Document Customisation - Logo, Background & Text
This guidance will talk you how to quickly customize your documents and assumes that you’re using the clean theme... Read More
Document Customisation - Alpha Numeric Invoice Number
Invoice numbers in Tally can only be numeric, however we have developed a workaround to simulate alpha-numeric invoice numbers and record them as such in Tally. This workaround involves using ... Read More
Document Customisation - Additional Pages
Using the PDF Themes feature of Tally you can add additional pages to your documents, to do that just follow the steps below... Read More
Document Customisation - Delivery Address on Invoices
We have now introduced the ability to show the customer delivery address on Invoices via our PDF themes functionality. This feature is only available on new themes and requires a modification to... Read More
My Account & Subscription
Username, Password & Memorable Word
Forgot Username, Password or Memorable Word
This article explains what to do if you've forgotten any of your login details... Read More
Changing Username, Password or Memorable Word
This article explains how to change your user details when logged into Tally... Read More
My Subscriptions & Payments
If I Cancel or Forget to Pay, Will My Data be Deleted?
Your data will be perfectly safe - we don't delete anything for a period of 6 months, meaning you can log back in and re-subscribe at any point before that time and access your data just as you ... Read More
Cancel a Tally Trial
If you wish to cancel/close a Tally trial account we simply recommend that you delete all of your data in Settings > Delete Data and leave it as your subscription will automatically expire at the ... Read More
Cancel a Tally Subscription
You can cancel your Tally subscription at any time by emailing your Tally account manager. You will need to agree with your Tally manager what date you want the subscription to cease (we can ... Read More
Paypal
Troubleshooting
PayPal Troubleshooting - Timeout
This guidance advises on what to do if you get the error PayPal connection timed out or login failed when importing PayPal Transactions... Read More
PayPal Troubleshooting - Security Header Not Valid
This guidance advises on what to do if you get the error 10002 - Security Header is Not Valid when taking payments via PayPal... Read More
PayPal Troubleshooting - Line Items
This guidance advises on the PayPal Importer and your line items on your PayPal transactions... Read More
PayPal Troubleshooting - Extra Shipping Charge When Customers Pay
When using Paypal Pro as your chosen payment processor, you may find that when your clients are taken to the payment page, an additional shipping charge has been added automatically. This is ... Read More
PayPal Troubleshooting - Deleted Transactions
If you have deleted PayPal transactions either in the staging area or that have already been imported then you will need to re-import these... Read More
PayPal Troubleshooting - Backdating
When you set up PayPal you're asked to set a start date for when you would like to start importing transactions from. As you import, this date changes based on the date and time of the last ... Read More
PayPal Troubleshooting - Awaiting Authorisation of Email Address
This guidance advises on what to do if you get the error PayPal connection timed out or login failed when importing PayPal Transactions... Read More
PayPal Troubleshooting - Wire Transfers
This guidance advises on what to do if you notice that our PayPal Importer isn't recording your PayPal Wire Transfers... Read More
PayPal Troubleshooting - Updated Settings
It's important to note that if you update your PayPal Settings in Settings > PayPal Imports > Pen & Paper Icon this will not retrospectively apply to transactions already imported into ... Read More
PayPal Troubleshooting - Transaction Locking
If when attempting to import you get a message that Tally cannot create your invoices, purchases or bank transactions due to transaction locking - this means that you are attempting to import ... Read More
Paypal Importer
PayPal Importer - Step 1 - Setting Up PayPal
This guidance explains how to enable the required third party permissions required for using the Tally PayPal importer. Please note that granting these permissions doesn't give Tally access ... Read More
PayPal Importer - Step 2 - Setting Up Tally
This guidance advises on how to set up Tally and the PayPal importer. Please note that for this to be successful you must have enabled third party permissions as described in Step 1 of this ... Read More
PayPal Importer - Step 3 - Using The Importer
This guidance explains how to use the Tally PayPal importer, in this section we will walk you through how to access the importer, view and select transactions in the staging area and import them into ... Read More
Paypal FAQ
Multi-Currency & PayPal
We currently do not offer multiple currency bank accounts, therefore in order to import transactions from Paypal any currencies other than your home currency (managed via Settings > Company Details... Read More
PayPal Staging Area
The PayPal Staging Area is the part of Tally where your imported PayPal transactions appear for you to review before your bring them into Tally. Access this from the Overview page and scroll ... Read More
Projects
Settings
Projects On Line Items
By default, when projects is enabled it allows you to attach entire invoices and purchases to a project. This guidance advises on how to instead attach individual line items to a project... Read More
Project Settings
Project Settings allow you to determine how Projects in Tally should work. This guidance elaborates on each setting and its function. Access these settings by going to Settings > ... Read More
Basics
Projects Introduction
The Projects feature of Tally allows you to group certain income and expenditure together, allowing you to assess how profitable or expensive a certain part of your business is. This is useful ... Read More
Create Project
If you want to separate your costs and expenditure into Projects, you can do. You can also rename Projects to something more appropriate - perhaps "Departments" Go to Settings -> ... Read More
Assigning Projects
This guidance advises on how to assign a transaction to a Project. Please note that the project must first be created within Tally... Read More
Purchases & Receipts
Repeat Purchases
Repeat Purchases
Do you make a payment every week/month/year (etc.) to the same supplier? Setting up a Repeat Purchase may be the right function for you... Read More
Refunds & Credit Notes
Unpaid Purchase
You may sometimes find yourself in a situation where you will not be paying the remainder of a purchase or a whole purchase. You will need to write this off as bad debt so that it is still ... Read More
Supplier Refund - Full Payment Returned
You may find yourself in a situation where you are issued a refund from a supplier and you need to record this in Tally. To do this you need to create a credit note... Read More
Supplier Refund - Part Payment Returned
You may find yourself in a situation where you are issued a refund from a supplier for part of a supplier receipt and you need to record this in Tally. This is usually caused by part of the ... Read More
Supplier Overpayment
It is possible in some cases that your purchases are overpaid, this is maybe caused by an admin error on the supplier side. This means you cannot just mark the purchase as paid and you need to ... Read More
Supplier Early Payment Discount
If your suppliers offer an early payment discount you can easily account for it in Tally. Firstly you need to set up an Outgoing type called ‘Early payment discount’. Do this ... Read More
Payments
Payment Receipts & Remittance Advice
This guidance provides information on how to view, print and send a payment receipt/remittance advice for a customer... Read More
Emailing Payment Receipts
To e-mail remittance advice (payment receipts) just go to Sales > Select the Invoice > Scroll down to the bottom and under the payment details section click the envelope icon. You'll ... Read More
Recording Purchase Payments
This guidance advises on how to apply a payment to an existing purchase. You will first need to select the purchase you want pay off by clicking Purchases and then select your purchase form the ... Read More
Recording Bulk Payment on Purchases
You may find sometimes that you send a payment for multiple receipts to a supplier; this can be recorded as one payment to save you having to pay each one manually... Read More
Expenses
Expenses Paid with Personal Money
Sometimes yourself or an employee might spend personal money while on official business and this might be reclaimable as a business expense. In this case we suggest that you create a new bank ... Read More
Correct Wrongly Claimed Expenses
In the case where you have to reimburse wrongly claimed expenses that had been recorded as outgoings in the form of purchases from a company card and had already been marked as paid within Tally, then... Read More
Basics
Outgoing Types
You can view existing Outgoing Types by going to Settings > Chart of Accounts or Purchases > Outgoing Types. Outgoing types can be thought of categories of expenditure. An outgoing ... Read More
Purchase Orders
In order to create a Purchase Order within Tally, first this feature needs to be enabled. This can be enabled in Settings> Purchase Order Options, then tick Enabled. This will then turn... Read More
Emailing Purchase Orders
Before e-mailing a purchase order you will need to have them enabled; to do that just click Settings > Purchase Order Options > Tick the box for Enabled and click Update. To e-mail a ... Read More
Recording Fuel Charges
In order to record the fuel charges, you can create a general Supplier called – Fuel. You can do that by going to Suppliers > Add a New Supplier. This will save you time to enter ... Read More
Creating a Purchase Receipt
Any purchases you make will need to be recorded in Tally, this is done by creating a purchase receipt - in other software this may be known as a purchase invoice. Create a new receipt by going ... Read More
Advanced
Hire Purchase
Dealing with Hire Purchase in Tally is simple. Firstly raise the initial invoice for the total. If you pay for the item by Direct Debit or on a fixed day each month you know when each ... Read More
Quotes, Proformas & Estimates
Settings
Quote Settings
This guidance explains what each of the quote settings do, access these by going to Settings > Quote Settings... Read More
Renaming Quotes, Proformas & Estimates
By default Quotes are enabled in Tally. You can rename quotes by going to Settings > Quote Settings. If you've already renamed quotes then this will appear with the updated name, i.... Read More
Basics
Printing & Downloading a Quote
To print or download a quote, go to Quotes > Select the Quote > Print Quote. The quote is displayed in a preview at the bottom of the page... Read More
Emailing Quotes
To e-mail a quote to your customer just go to Quotes > Select the Quote > Click the E-Mail Quote button. You'll then be prompted to enter in the customers e-mail address (this ... Read More
Emailing Customer Statements
Customer statements can be e-mailed by going to Customers > Selecting the Customer > Click the Invoices Stats Etc tab > Click Statement of Account button. On the next screen Click the E... Read More
Create a New Quote
To create a new quote go to Quotes > Add Quote. You’ll then be prompted to enter in customer details, quote details and line item details. This is the same process that you follow... Read More
Converting a Quote to an Invoice
If a customer goes ahead with a quote (if you use quotes as proformas and they pay) then you can easily convert a quote to an invoice. All line item sales type, amounts, VAT rates and ... Read More
Add an Item to a Quote
Use the items on this quote section to add or edit any line items. If a new quote click the Add Item button, if it's an existing quote that has existing line items click the Add a new item ... Read More
Advanced
Colour Flags
Want to give your Quotes overview page a little TLC? Check out the colourful flag function – great for organizing your long list of potential sales! Enabling Quote Flags will allow ... Read More
Sales & Invoices
Stock Management & Control
Stock Management & Control - Step 1 - Basics
You can use Tally to manage the stock levels of your products, as well as automatically increase and decrease the amount of available stock as you buy and sell more of it. To enable stock ... Read More
Stock Management & Control - Step 2 - Linking
You can link Sales Types and Outgoing Types, as well as Products and Sub-Outgoing Types. By linking these, Tally can automatically increase and decrease stock levels when you buy or sell stock... Read More
Stock Management & Control - Step 3 - Purchasing
Now that you’ve linked your stock, when you sell your item the available stock will decreased by the quantity that you enter. The same process can apply in reverse to Purchases that you ... Read More
Stock Management & Control - Step 4 - Reporting
There are several options in Tally to monitor income from stock you sell, expenditure on stock you purchase, and an overall valuation of the stock you hold... Read More
Sales Types, Products & Pricing
Products
Products are used in Sales Types (which can be thought of as categories of products). Unlike Sales Types, however, they can’t be set to have any individual self-assessment settings or ... Read More
Wholesale Pricing
Wholesale pricing allows you to set a secondary price up for certain sales types or products and use that price for certain customers only. Please note, wholesale pricing in Tally is not related... Read More
Repeat Billing
Disabling a Repeat Invoice
You can disable a repeat invoice and prevent another from being created go to Sales > Repeat Billing > Select the repeat invoice > Change the Settings to be ‘Disabled Don’t Create... Read More
Copying a Repeat Invoice
If you have a lot of customers that you would like to create a repeat invoice for and have an existing repeat invoice that is similar or identical you can use the Copy function to copy it and then ... Read More
Adding New Repeat Billing Invoice
Repeat billing allows you to set up Tally to automatically create an invoice at a set date, at a set interval for a set amount of times or duration. You also configure Tally to automatically e-... Read More
Refunds & Credit Notes
Refunds & Credit Note Bank Account
The way Tally applies a credit note to an invoice requires two payments to be created. If you use the button provided to apply a credit note to an invoice then the payments are automatically ... Read More
Refund Part Payment - Leaving the Invoice as Part Paid
This guidance shows you how to refund a partial-payment against an invoice but leave the invoice as unpaid, this might be used if a cheque bounces or a customer does a chargeback on their card... Read More
Refund Part Payment - Leaving the Invoice as Paid
This guidance shows you how to refund a payment against an invoice but leave the invoice as paid. This can be used if the customer cancels their order entirely with you and would like their ... Read More
Refund Overpayment - Leaving the Invoice as Fully Paid
If a customer has paid you too much you can quickly and easily refund the overpayment in Tally... Read More
Refund Full Payment - Leaving the Invoice as Unpaid
This guidance shows you how to refund a payment against an invoice but leave the invoice as unpaid, this might be used if a cheque bounces or a customer does a chargeback on their card... Read More
Refund Full Payment - Leaving the Invoice as Paid
This guidance shows you how to refund a payment against an invoice but leave the invoice as paid. This can be used if the customer cancels their order entirely with you and would like their ... Read More
Credit Note for Unpaid Invoice
This guidance advises on how to create a credit note for an unpaid invoice. This can be used if a customer cancels their order with you before paying. Because you have issued the invoice ... Read More
Credit Note for Part Paid Invoices
This guidance shows you how to create a credit note for a part paid invoice, meaning that you can write off the remaining amount of the original invoice. This can be used if you issue the ... Read More
Credit Note for a Fully Paid Invoice
This guidance shows you how to create a credit note for a fully paid invoice, this can be used if your customer returns something to you but you don’t provide refunds for example. This ... Read More
Payments
Payment Terms
Payment terms are the length of time that a customer has to pay your invoices. This number, in days, is the length of time after the invoice date or month end the payment needs to be paid by. &... Read More
Recording Payments
This guidance advises on how to record payments on your invoices in Tally... Read More
Recording Bulk Payment on Sales
You may find sometimes that you have received payment for multiple invoices from a customer; this can be recorded as one payment to save you having to pay each one manually... Read More
Customers - Advanced Payment & Deposits
You can record advanced payments and deposits for customers in the Invoices, Stats Etc. section of the Customer Profile. Access that by going to Customers > Selecting the Customer > ... Read More
Discounts
Manual Discounts
Manual discounts will apply the discounted price when you click the Apply Discount button to an eligible customer's invoice... Read More
Automatic Discounts
Automatic discounts will apply the discounted price at the time of an auto-enter details line item being added to an eligible customers invoice... Read More
Customer Debts
Reminder Letters
You can send a reminder letter directly within Tally. Reminder letters can be tiered, meaning your letters can be progressively more insistent giving you scalability dependent on how late the ... Read More
Debt Collection
When an invoice becomes overdue a debt collection button will appear on your invoices. Clicking this reveals several Tally partners that you can register with who provide debt collection ... Read More
Bad Debts
Bad debts are outstanding amounts on invoices that will never be paid. Wiring off an invoice or outstanding amount as a bad debt will keep your accounts in order and no-longer class the invoice ... Read More
Automatic Credit Control
Tally includes an automatic credit control function, you can use this to automatically e-mail a customer a reminder that the invoice will soon be overdue or at a set frequency once the invoice becomes... Read More
Customer Debts
Tally has several features to help you manage debts and bad debts. These features include bad debt management that lets your write off the money owed, reminder letters, debt collection and ... Read More
Basics
Packing Slips & Delivery Notes
Packing slips can be enabled on invoices, allowing you to include information on a packages content without including financial details such as price. Packing slips can also show a separate ... Read More
Sending an Invoice
To send an invoice to a customer first go to Sales > Select the invoice that you would like to e-mail. You can then use the Print Invoice or Email Invoice button to send the customer the ... Read More
Emailing Invoices
The following steps describe how to e-mail invoices from within Tally, both individually and in bulk... Read More
Creating an Invoice
Creating invoices in Tally is quick and easy. To create invoices go to Sales > New Invoice... Read More
Advanced
Invoice Numbering
Tally can only currently support numeric (entirely numbers based) invoice numbers and cannot support any letters or special characters and must be unique... Read More
Product Codes on Invoices
When creating a product you have option of adding a product code. The product code is only for internal reference and isn't displayed anywhere on the customers invoices. This guidance ... Read More
Gift Vouchers
If you sell gift vouchers then you'll need to account for them properly. There are numerous different ways to do this... Read More
Show Part Payments on Invoices
By default, part payments on an invoice aren't shown. This means that unless the invoice is fully paid the invoice total due will be the full amount of the invoice. This can be easily ... Read More
Contra & Payments in Kind
To deal with contra payments you will need to create both the invoice your sending out and the receipt you will receive for the cash value. This can be handled in Tally using the following ... Read More
Settings
Sources
Customer Sources
Tally gives you the option of selecting a customer source letting you record how you acquired this customer. This can be used for reporting purposes and is particularly useful in monitoring ... Read More
Sales Types
Sales Types
You can view existing Sales Types by going to Settings > Sales Types or Sales > Sales Types. Sales types can be thought of categories of goods and services. A sales type will appear ... Read More
PDF Themes
Stop Invoice Lines Starting On a New Page
If you have a really long invoice or quote line, you may find that it starts on a new page. This is because our system is designed to try and stop a line being split across multiple pages. ... Read More
Invoice Options
Packing Slips
This option lets you enable and configure packing slips, also known as delivery notes. After being enabled by going to Settings-> Invoice Options->Packing Slips, you will have a ... Read More
Field Names - Invoice Options
This option can be found by going to Settings > Invoice Options >Field Names and here you have the ability to change 4 Fields, for example "Quantity"... Read More
Borders & Margins
Borders and margins option can be found by going to Settings > PDF Themes > click on a theme > Borders & Margins and it is where you can decide what parts of your documents to surround ... Read More
Basic Settings - Invoice Options
The Basic Settings in Invoice Options consist of 4 options. Contact Name - By default, the customer address at the top of the invoice will just show the company name. If you'd also ... Read More
Invoice Options
Going to Settings > Invoice Options can access your invoice options. These settings are then broken up into four areas... Read More
Email Options
Email Options
E-mail options allows you to subscribe/unsubscribe to Tally updates, select if you would like to be e-mailed a notification when invoices or receipts become overdue, and BCC yourself with all invoices... Read More
Display Settings
Display Settings
The display settings allow you to customise and configure Tally to your own tastes. These settings can be accessed by going to Settings > Display Settings. The main options on this page... Read More
Delete Data
Delete Data
You can use the delete data screen to delete all or selected data from Tally. Please note, deleted data cannot be recovered. You should use this screen with caution. Access this by ... Read More
Currencies
Losses & Gains
When dealing with currencies other than your home currency you’re likely to encounter losses and gains as a result of foreign exchange fluctuations (known as FOREX losses and gains). To ... Read More
Editing a Currency
Your currency options can be accessed by going to Settings > Currencies... Read More
Adding Another Currency
Your currency options can be accessed by going to Settings > Currencies. To add a new one, click the Add another currency link. You’re then taken to the currency details screen. &... Read More
Currencies
From the currencies screen you can enable Tally to handle multi currency invoices and purchases. Access it by going to Settings > Currencies. Please note that Tally can currently only ... Read More
Company Details
Company Details
Company details is where you manage your companies details. The information recorded here appears in every other part of Tally. Access this screen by going to Settings > Company Details... Read More
CIS Options
CIS on Quotes
At the moment you cannot apply CIS deductions to Quotes, however we have do have a workaround which will allow you to calculate and apply CIS to a quote... Read More
CIS & Withholding Tax
If you work under the Construction Industry Scheme or WHT is applicable in your country (or the country some of your customers are in), then you will sometimes receive less than the full amount of ... Read More
CIS - No CIS Button on Invoices
There are 2 reasons why the CIS deduction Apply Charges button doesn’t appear on invoices... Read More
CIS - Deductions on Labour & Not Materials
When creating an invoice with CIS applied you may want to apply the CIS deduction to the labour only, and not the materials. There is two ways of dealing with this in Tally... Read More
CIS Options
Tally supports CIS (construction industry scheme) withholding taxes. Access this page by going to Settings > CIS Options. This guidance describes what each of the settings on this page ... Read More
Chart of Accounts
Nominal Codes in all Areas
By default, Tally splits your nominal codes into Sales Types, Outgoing Types and Bank Transaction Types... Read More
Suggested Nominal Codes
You can add Sales Types and Outgoing Types either via Sales > Sales Types and Purchases > Outgoing Types, or you can just go straight to Settings > Chart of Accounts... Read More
Advanced Configuration Options - Chart of Accounts
From the Chart of Accounts (accessed by going to Settings > Chart of Accounts) you can enable several advanced options. Do this by clicking the Show advanced configuration options link at the... Read More
Adding a Nominal Code
To add a nominal code from within the Chart of Accounts (accessible by going to Settings > Chart of Accounts) use the text box at the bottom to enter in the following... Read More
Chart of Accounts
To access your chart of accounts go to Settings > Chart of Accounts. This is where all your accounts and nominal code settings are set and maintained. The settings here impact how your ... Read More
Change Password
Change Password
This screen is used to change your password or memorable word. You can only change one of these at a time. Access this by going to Settings > Change Password. ... Read More
Backup Data
Restoring From Tally Backup
It is important to note that the Tally backup file cannot be used to restore an entire Tally account. Instead, the backup file is a purely transactional record of all financial data that has ... Read More
Backup on Demand
You can get an instant backup of all your data in spreadsheet format at any time. To do that, just go to Tools & Reports > General Reports > Sage Export... Read More
Automatic Backups Emailed Regularly
You can enable backups to be e-mailed to you on a set day of the month every month. These backups can be opened up in spreadsheet format or imported direct into Sage Line 50. To set that up just... Read More
Backup Data
This screen allows you to get backups emailed to you regularly and can be accessed by going to Settings > Backup Data. ... Read More
Asset Register Categories
Asset Register Categories
This page lets you define categories for use in the asset register and set defaults for assets contained within it to manage depreciation and nominal codes. Access this page by going to Settings... Read More
Advanced Settings
Invoice Filename
In Tally the default file name for an invoice is 'InvoiceName-Invoicenumber.pdf', ie' Invoice-200.pdf'. This can be changed within Tally’s advanced settings... Read More
Rent Deposits
This article advises on how to handle rent deposits in Tally... Read More
Advanced Settings
This guidance explains what each of the advanced settings options does. Access this page by going to Settings > Advanced Settings. These should normally be used with caution, as ... Read More
Account Switching
Account Switching
Account switching enables you to switch between Tally accounts quickly and easily using one click... Read More
Suppliers
Supplier Statements
Emailing Supplier Statements
Supplier statements can be e-mailed by going to Suppliers > Selecting the Supplier > Click the Purchases and Stats tab > Click Statement of Account button. On the next screen click the ... Read More
Supplier Statements
You can instantly create a Supplier statement in Tally in just a couple of clicks. Just go to Suppliers> Choose the Supplier > Purchases & Stats> Click the Statement button. ... Read More
Supplier Discounts
Supplier Discounts
A Supplier discount is different from a Customer discount; there isn’t a specific field for the discount in Supplier options. Instead what you need to do is add a line item to the receipt ... Read More
Basics
Supplier Details (Supplier Profile)
The Supplier Details screen (also known as the Supplier Profile) is where you input all the information like address, email address etc and enable various settings relevant to this supplier. ... Read More
Creating a Supplier
You can create a supplier by going to Suppliers> Create a new Supplier. You're then asked to enter your Supplier name and Supplier Code. The code is to differentiate between your ... Read More
Advanced
Reverse Charge
Please take a look at this article from HMRC: http://www.hmrc.gov.uk/vat/managing/international/imports/importing.htm as it explains what the reverse charge is, when it should be used, and how it ... Read More
Suppliers - Advanced Payment & Paying Deposits
You can record advanced payments and deposits for Suppliers in the Purchases and Stats section of the Supplier Profile. Access that by going to Suppliers> Select the Supplier> Purchases ... Read More
Archiving a Supplier
Sometimes you may have a supplier you don’t trade with any more, but instead of deleting the Supplier you should archive them. Archiving the supplier removed the supplier from drop down ... Read More
Tools & Reports
Project Reports
Project Report - Profit & Loss
The Profit & Loss Report lists your turnover less your cost of sales to give you your gross profit. Expenses are then subtracted from your gross profit to give you your net profit. ... Read More
Project Report - Nominal Ledger
The Nominal Ledger report generates a complete list of all transactions against a nominal code over a set date range. This report can be filtered by project to list only the transactions ... Read More
Project Report - Monthly Profit & Loss
The project monthly profit and loss report is a financial statement that summarizes the revenues, costs and expenses incurred over a calendar month, filtered by project. To run the Project ... Read More
Projcet Report - Income by Sales Type
The project income by sales type report allows you to see all transactions associated to a specific sales type associated to a specific project. Access this report by going to Projects > ... Read More
Project Report - Income by Product
The project income by sales type report allows you to see all transactions associated to a specific product and that is associated to a specific project. Access this report by going to Projects... Read More
Income Reports
Invoice Lists
It is really easy to print all invoices for any period inside Tally... Read More
General Reports
Monthly Profit & Loss
The monthly profit and loss report is a financial statement that summarizes the revenues, costs and expenses incurred over a calendar month... Read More
Year End Process
At the end of your financial year, there is a process that needs to be completed. This process "moves" all of your profit and loss from the year that is ending into a separate area of ... Read More
Profit & Loss
The Profit & Loss Report (commonly known as P&L) is along with your balance sheet and trial balance one of the most crucial reports when running a business. A Profit & Loss Report ... Read More
NON-EC Sales List
The Non-EC Sales List displays a list of sales made to customers that you have selected as being based outside the EC. Access this report by going to Tools & Reports > General Reports >... Read More
Nominal Ledger
The Nominal Ledger report generates a complete list of all transactions against a nominal code over a set date range. Access this report by going to Tools & Reports > General Reports >... Read More
HSBC Factoring
This guidance advises on how to set up factoring and report on it within Tally. Although our report is titled HSBC factoring it can be used for other factoring services... Read More
Historic Sales & Expenditure
The Historic Sales & Expenditure report creates a report listing all sales types, outgoing types and bank transactions and the corresponding figures raised against them over a set date range. &... Read More
Health Check
The health check report generates a document that provides a financial health check for your business. Access this report by going to Tools & Reports > General Reports > Health Check... Read More
Global Project Report
The global projects report gives you an overview of all projects on a singular CSV spreadsheet file. Access this report by going to Tools & Reports > General Reports > Global Project ... Read More
Self Assessment
The Self Assessment report gives you the figures required to complete your Self Assessment form. These figures are created by mapping your sales and outgoing Types to the boxes on the Self ... Read More
Sage Export
Tally believes that you own your data, therefore we give you the option to export your data into the standard Sage format which is downloaded as a CSV spreadsheet. Using this data you can import... Read More
Trial Balance
The trial balance, (TB) also known as the General Ledger, is a list of all the nominal accounts (both revenue and capital) contained in the business. This same list of nominal accounts can be ... Read More
Stock Overview
The stock overview report can be used to give you a valuation of stock you currently hold. Access it by going to Tools & Reports > General Reports > Stock Overview Report. ... Read More
Digita Exports
The digita export allows you to download a CSV file containing all your transactional data that can be imported into the digit suite of products... Read More
Customer Purchase History
The customer purchase history gives you a report detailing sales made to a specific customer in a CSV spreadsheet format. Access this report by going to Tools & Reports > General Reports... Read More
CIS Summary
CIS (Construction Industry Scheme) Report is based on the Sales and Purchases on which CIS deduction or WHT (Withholding Tax) that has been applied. It is mainly relevant to customers in the ... Read More
Business Progress Summary
The business progress summary report allows you to produce a report that gives an overall indication on the health of your business, this report is primarily used for businesses involved with the ... Read More
Balance Sheet
The Balance Sheet is a critically important report for a company. It is a record of company’s assets, liabilities and capital & reserves. It can identify financial strength and ... Read More
Audit Trail
The Audit Trail shows us any items that were created, changed or deleted between a specific date range and also any items dated in between two dates. Access it by going to Tools & Reports &... Read More
Aged Debtors
Aged Debtors report is used to view the amount of money that is owed to your company until a specific date. It will display the current balance owed to you and also the historical balance over ... Read More
Aged Creditors
The Aged Creditors report is used to view the amount of money that you owe to your suppliers (also known as creditors) until a specific date. It will display the current balance you owe and also... Read More
Activity Report
The activity report shows you the transactions raised and payments that you have made or received over any specific period of time. Access it by going to Tools & Reports > General Reports... Read More
EC Sales List
Your EC Sales List is a report detailing all VATable sales of goods and certain services made to EC customers over a certain period. This guidance explains some basic settings and how to run the... Read More
Expenditure Reports
Expenditure by Type Trend
The Expenditure by Type Trend gives you a report showing on a month by month basis, the total expenditure amount for a specific outgoing type. This is useful as it enables you to see if specific... Read More
Expenditure by Supplier
The Expenditure by Supplier report gives you a pie chart of your expenditure broken down by supplier. This report is useful for figuring out which suppliers you spend the most on... Read More
Expenditure by Sub-Outgoing Type
Running the Expenditure by Outgoing Type gives you on a pie chart your expenses based on your expenditure broken down by sub-outgoing type. This is useful to help track stock you have received ... Read More
Expenditure by Payment Method
The Expenditure by Payment Method report produces a list of all payments made using a specific payment type for the date period requested. This can be used to balance your cheque book or to ... Read More
Expenditure by Outgoing Type
Running the Expenditure by Outgoing Type gives you on a pie chart your expenses based on your expenditure broken down by outgoing type... Read More
Troubleshooting
Sending an Email from an Ipad
If you use your Ipad to email quotes, invoices, or purchase orders, you may find you come across a problem when trying to edit your email template. This is something that is related to the Ipad ... Read More
Emails Not Being Received
If your clients are not receiving your invoices or other email correspondence through Tally the chances are their spam filter is blocking it before it gets to them... Read More
Emails Undelivered
Tally will notify you if your emails are not delivered. If you have email delivery issues, you may need to change settings on your domain server to authorise Tally to send mails on your behalf... Read More
Did My Email Send?
Have I e-mailed an invoice/quote/purchase order... Read More
Attachments, PDFs & Printing
PDF Themes - Advanced
You can create your own PDF Themes for documents such as invoices, quotes and so on. The same theme template is used regardless of the type of document. This document is intended to assist... Read More
PDF - Printing in Google Chrome
When using Tally in Google Chrome, the print options will print whatever is displayed within the Chrome browser window rather than letting Tally adjust the page to fit the width of one page of A4. &... Read More
PDF - No Print or Save Icons
You may find that if your using Google chrome, when trying to view or print invoices that the tabs within Adobe that usually allow you to print, save or perform a action that you need are missing. &... Read More
PDF - New Window
By default we show you PDF documents embedded in the page. Some browser have trouble dealing with this. To have PDFs open in a new window instead go to Settings -> Advanced Settings and... Read More
PDF - Can't Open or View
There are a few reasons why you would not be able to view a PDF in Tally. Luckily all are resolved fairly easily... Read More
Accessing, Browsing & Connecting
No Reports & Graphs in Internet Explorer
Internet Explorer currently has a known issue where it sometimes doesn't display charts and graphs in the reports section and also on the overview page. This results in a completely blank ... Read More
Known Browser Issues
Tally currently has one or two known issues with legacy internet browsers; these and their workarounds and solutions are listed here... Read More
Tally Isn't Loading
Tally proudly boasts over a 99% uptime, if you're having problems accessing Tally just follow these steps... Read More
Tally is Slow
If you're finding Tally is a bit slower than usual try following these steps... Read More
Tally is Logging Me Out
Tally has a security feature in place that automatically logs you out after 1 hour. If you're finding that Tally is logging you out too often this is probably because of cookies. ... Read More
Internet Explorer Scripting Errors
If you are logged in to Tally and working on data and in particular Internet Explorer then you may see the error... Read More
Clearing Temporary Internet Files
Temporary internet files are files stored on your computer that help webpage’s you’ve previously visited load faster. Occasionally they can cause some glitches which could make web ... Read More
Can't Login Using a Mac
If you have just entered the cool club and bought a brand spanking new iMac, then you may not be able to access Tally as your cookies may be blocking it. This is easily rectified by going in to ... Read More
VAT
Troubleshooting
Modifying Transactions & VAT
If you edit or make any changes to transactions (Sales invoices/Purchase receipts/Bank transactions/Journals) in your account that were issued and submitted in a previous VAT period, Tally will pick ... Read More
Reversing Return Submitted for Incorrect Period
You may submit your VAT Return to HMRC through Tally but shortly after, receive an email saying there was an error to do with the period not being found like the one below... Read More
VAT Return Shows Old Data
When doing a VAT return you may find figures that have already been filed on the previous submitted VAT return. The main reason why this happens is if the transactions have been edited/modified ... Read More
Deleting Transactions
Once a transaction is deleted from the system (ie a line item on an invoice or an entire invoice, or a sales receipt etc.) then it is gone forever, as if it never existed. If this deleted ... Read More
Setup
Introduction to VAT
VAT Overview... Read More
Settings
VAT Refunds
If users receive a VAT refund payment from HMRC, the way to show this in Tally is to simply go to Bank -> View/Add Transactions, under Add New Transaction, enter the transaction date, comment (if ... Read More
VAT Partial Exemption
Tally can be used by companies that are “Partially exempt” for VAT purposes. Sales are entered as usual – just select the relevant VAT rate like you normally would. The ... Read More
VAT Liability on Overview Page
In order to view the VAT on the overview page go to Overview -> VAT liability. This displays your VAT liability on your overview page for the current period so you're not taken by ... Read More
Display VAT on Invoices
There are a number of ways to display VAT on your invoices. You can either show the VAT amount per line on the invoice or you can show just the total at the bottom of the invoice. If you ... Read More
Returns
Manual Return
If you are filing your VAT return by post or your VAT return is being posted online outside of Tally you still need to let Tally know that you have filed it to ensure your records are correct... Read More
FRS VAT & Crossover Periods
If the VAT periods you're reporting on overlap a change in VAT Flat Rate Scheme rates then your VAT report needs to be calculated partially on the old rate and partially on the new rate. ... Read More
Running VAT Return
To submit your VAT return simply go to REPORTS > GENERAL REPORTS and select VAT Management and Reports... Read More
Recording VAT Payment
Lots of VAT registered businesses use Tally, which is why we've made the process of recording VAT payments very straightforward. Most of the work is done automatically, and it's just a ... Read More
Recording Return as Submitted
We want to make sure you don't fall foul of HMRC. So that means we need to know what figures you are filing for your VAT returns. We then put a virtual tick next to all the included ... Read More
Deleting a VAT Return
To delete a VAT return, go to Tools & Reports -> VAT Management reports -> Click on the submitted VAT return -> Delete (button in the bottom right hand corner... Read More
Online Filing
VAT Submission Errors
When you have the option to file your VAT return and EC sales list enabled in Tally, you may find that in some cases you receive an error message referring to the VAT validation. In order to be ... Read More
FAQ
Flat Rate VAT on CIS Scheme
If you are on the Flat Rate Scheme for VAT (FRS) then you will know that you need to calculate your VAT based on the gross value of your sales before any deductions... Read More
Invoicing Before VAT Number Issued
You can still send out invoices without your VAT number. If you go to settings > VAT Settings you can check the box that you are VAT registered and input the VAT number once you have received... Read More
Standard VAT Nominal Codes
INPUT VAT – This is where all of the VAT from your Purchases is stored. When a purchase receipt is created, then the VAT from this receipt is moved to the Input VAT code... Read More
Import VAT
When you import items from abroad, you may find from time to time you have to record your VAT in a different manner than usual... Read More
VAT Disbursements
To be able to show disbursements on your invoice what you will need to do is... Read More
VAT Calculations & Rounding
If you have an invoice with multiple lines on it and you then check the VAT amount is the correct percentage of the NET amount then you may find it to be a few pennies different from what you'd ... Read More
VAT Calculation Methods
Tally can calculate the VAT on your line items in two ways – either by line total or by calculating on individual unit price. Both methods are recognised as correct by HMRC, but making ... Read More
VAT Apportionment
We don't have a dedicated report for viewing VAT apportionment unfortunately; we have however come up with a sneaky way of getting you the figures you need. All you need is some spreadsheet ... Read More
VAT Annual Accounting Scheme
Although within the VAT settings area you can configure your VAT settings on a quarterly and monthly basis, it is also possible to create reports for the Annual Accounting Scheme for VAT... Read More
Changing VAT Scheme
If you find that you ever need to change VAT schemes, then you need to ensure that you update your settings within Tally on the day that the change is made. To change your VAT scheme you simply ... Read More
Box 9
To get the VAT return to pick up values for box 9 you need to tick the 'VAT Options' box under the suppliers account. This can be found by clicking the supplier tab, choosing the ... Read More
100% VAT Invoice
To create an invoice or receipt with 100% VAT, go to Sales > New Invoice or Purchases > New Receipt. Add a line to the invoice... Read More
0% & N/A VAT
When dealing with VAT it's important that you are aware of the distinction between 0% and N/A VAT... Read More
EC Sales List
EC Service Sales
If you do not want sales for services (rather than goods) to a EC customer to appear in box 8 on your VAT return, you can go to Sales ->Sales Type, select the sales type you want, and disable the ... Read More
EC Sales List Period
Unfortunately there is no way to submit an EC sales list independently to a VAT return. You will need to submit the EC sales list outside of Tally, or request to change the period so the two ... Read More